Tuesday 20 January, 2009

Congress pushes for credit card relief

New restrictions on lenders will take effect in 2010, but several in Congress are leading the campaign for faster reform.

By Neil deMause
Last Updated: January 19, 2009: 8:46 AM ET

(CNNMoney.com) -- With last week's re-introduction in Congress of a bill to rein in what critics say are abusive credit card practices, the stage is set for a Washington battle that will determine whether entrepreneurs and other credit card users get relief soon from soaring rates and fees.

The Credit Cardholders' Bill of Rights was introduced Thursday by Rep. Carolyn Maloney, D-N.Y., in the House, and Senators Mark Udall, D-Colo., and Charles Schumer, D-N.Y., in the Senate. The legislation would take a number of steps to restrict credit card issuers, including:

* Banning retroactive rate increases on existing balances for cardholders in good standing. Rates could still be raised if a customer were more than 30 days late with a payment.
* Requiring 45 days' notice of all rate increases on new charges.
* Banning "double-cycle billing," which allows fees to be charged for balances that were already paid off.
* Allowing cardholders to cap how much they can charge to their cards, to avoid overdraft fees.
* Outlawing "universal default" clauses, which automatically hike rates on a card based on unrelated financial activity, such as being late paying another bill.

"A credit card agreement is supposed to be a contract, but in recent years cardholders have lost the ability to say no to unfair interest rate hikes and fees," Maloney said in a press statement. "This bill levels the playing field between card companies and cardholders while fostering fair competition and free market values."

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Monday 12 January, 2009

Consumer Groups Applaud Senate Banking Chairman's Credit Card Reform Bill

When will such a thing happen in India?


Wednesday, April 30, 2008

Legislation Would End the Most Abusive & Costly Credit Card Practices

WASHINGTON, D.C. – A coalition of consumer, labor and civil rights groups lauded tough new legislation to prohibit abusive and unfair credit card practices, introduced today by Senate Banking Committee Chairman Chris Dodd. In a letter of support for the legislation, the groups noted that “as the U.S. economy tightens, financially vulnerable families need the protections of the Credit CARD Act more than ever.”

"This legislation stands for the basic principle of fair dealing that every American expects card companies to abide by―a deal should be a deal." said Jeannine Kenney, senior policy analyst with Consumers Union. "The Credit CARD Act requires card companies to finally play by that simple rule."

The Credit Card Accountability, Responsibility and Disclosure Act targets the most abusive practices used by credit card issuers, including:

  • Eliminating unjustified interest rate hikes and unfair "any-time/any-reason" contract clauses. During the life of the card, card issuers could not raise rates for any reason other than a change in the index for variable rate cards, the expiration of a teaser rate, or default relating to the card account, ending the practice of raising rates even for card holders in good standing. Rate hikes resulting from default on the card could not be applied to the prior balance.
  • Requiring honest, fair penalty rates. Under the Act, if the issuer does impose a penalty rate, it must tell the consumer exactly why, and limit the penalty to six months if the consumer commits no further violations.
  • Limiting excessive and growing penalty fees. The Credit CARD Act would require that penalty fees be reasonably related to the costs that credit card issuers incur because of a late payment or over-limit transactions and prohibit card issuers from charging interest on penalty fees.
  • Prohibiting late fees for on-time payments. The Act would prohibit late fees upon proof of mailing seven days prior to the due date, and require card issuers to mail cardholders' statements within 21 days of the due date.
  • Giving cardholders greater choice. The bill would empower consumers to instruct card issuers not to allow transactions that would trigger over-limit fees, require more advance notice when interest rates are raised, and give consumers the absolute right to cancel cards when rates are hiked.
  • Eliminating abusive and hidden finance charges. Credit card issuers would be prohibited from imposing finance charges repaid during the grace period (so-called double-cycle billing) and would be required to allocate payments to the highest rate balance first when consumers hold balances at different interest rates on the same card. Today, card companies apply payments to lower-rate balances first, resulting in unfair and excessive finance charges.
  • Limiting aggressive marketing, and irresponsible lending, to young consumers without the ability to repay debt. Credit card issuers would be unable to provide credit cards to consumers under age 21 unless the consumer has a responsible cosigner, can demonstrate ability to repay, or takes a certified financial literacy or financial education course.
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Banks’ credit card bluster rings hollow

Archive for Wednesday, May 07, 2008

By David Lazarus
May 07, 2008 in print edition C-1

Ijust love it when the credit card industry threatens to take its toys and go home.

That, in effect, was what card issuers said in response to the announcement by federal regulators last week that they planned to crack down on some of the industry’s more consumer-unfriendly practices.

To increase fairness, the Federal Reserve and two other agencies would, among other things, require card issuers to mail out statements at least 21 days before a payment’s due date and prohibit issuers from applying partial payments only to balances with the lowest interest rates – thus leaving costlier, higher-rate balances intact.

Edward Yingling, president of the American Bankers Assn., said in a statement that the Fed’s proposals represent “an unprecedented regulatory intrusion into marketplace pricing and product offerings.”

He said the measures would “result in less competition, higher consumer prices, fewer consumer choices and reduced consumer access to credit cards.”

In other words, if the industry had to play by the proposed rules, it wouldn’t be able to offer as much plastic to as many people.

Nonsense. No amount of regulation has ever resulted in card issuers scaling back their offerings. More than 5 billion solicitations were mailed to U.S. households last year alone.

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Friday 9 January, 2009

Cibil will launch private score for personal loans

Khyati Dharamsi and Joel Rebello.
Friday, January 9, 2009 2:19 IST

After launching a credit score for individuals a bank has lent to, Credit Information Bureau of India (Cibil), the only credit bureau in India, is on its way to launching a credit score for personal loans and other products to help banks reduce their bad loans. Arun Thukral, managing director of Cibil, talks to DNA. Excerpts from an interview:

Cibil has been talking about making credit report available to individuals?
You know that in India, there is no unique identification number. We need a process in place to verify that the person asking for the report is indeed the person whose report it is. Due to the lack of a unique identification number, we use date of birth, mailing address, PAN number, passport number and voter's ID for verification. We might also have to ask for documents initially and cross-check those. But that can't be done in Cibil's office. We need a different process centre and that should be ready in a year. By 2010, individuals will be able to access their own credit reports.

How has the situation changed given that banks are going slow on lending?
Banks are still using our reports to acquire customers. These reports are also used to review the portfolios of customers they already have. That's where the major shift is. Banks have become more selective about the customer profiles they loan money to. The account review or portfolio review tells you how your portfolio is doing. Everybody today is focussing on the regular review of the portfolio to know its health.

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Monday 5 January, 2009

Credit Card Companies Willing to Deal Over Debt

By ERIC DASH
Published: January 2, 2009


Hard times are usually good times for debt collectors, who make their money morning and night with the incessant ring of a phone.

But in this recession, perhaps the deepest in decades, the unthinkable is happening: collectors, who usually do the squeezing, are getting squeezed a bit themselves.

After helping to foster the explosive growth of consumer debt in recent years, credit card companies are realizing that some hard-pressed Americans will not be able to pay their bills as the economy deteriorates.

So lenders and their collectors are rushing to round up what money they can before things get worse, even if that means forgiving part of some borrowers’ debts. Increasingly, they are stretching out payments and accepting dimes, if not pennies, on the dollar as payment in full.

“You can’t squeeze blood out of a turnip,” said Don Siler, the chief marketing officer at MRS Associates, a big collection company that works with seven of the 10 largest credit card companies. “The big settlements just aren’t there anymore.”

Lenders are not being charitable. They are simply trying to protect themselves.

Banks and card companies are bracing for a wave of defaults on credit card debt in early 2009, and they are vying with each other to get paid first. Besides, the sooner people get their financial houses in order, the sooner they can start borrowing again.

So even as many banks cut consumers’ credit lines, raise card fees and generally pull back on lending, some lenders are trying to give customers a little wiggle room. Bank of America, for instance, says it has waived late fees, lowered interest charges and, in some cases, reduced loan balances for more than 700,000 credit card holders in 2008.

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Friday 2 January, 2009

Banks responsible for card, PIN delivery

Mumbai: In case of misuse of debit cards, banks cannot escape responsibility by saying that they have delivered the card and the personal identification number (PIN) at the address mentioned in the application.

A bank customer has approached the Ombudsman with a complaint about withdrawal of funds through unauthorised use of his card. The complainant said that he had asked for a debit card and the bank responded by issuing a card with zero liability.

Though he did not receive the card, he found that Rs 25,000 was debited from his account. On enquiry from the bank, he gathered that the card was delivered to a security staffer in his office building, without checking identification particulars.

The PIN was also delivered to another staffer in his office. This prompted the ‘card holder’ to seek a refund from the bank, a plea that was turned down.

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